| 000 | 00464nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 210723s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-81-7596-797-7 | ||
| 035 | _a43780 | ||
| 082 |
_a658.812 _BSOM / MAR |
||
| 100 | _aSoman, Dilip / Marandi N, Sara | ||
| 245 | 0 | _aManaging Customer Value : One Stage At A Time | |
| 250 | _a- | ||
| 260 |
_aNew Jersey _bWorld Scientific |
||
| 300 | _a401 | ||
| 500 | _a2531 | ||
| 650 | _aCustomer Service | ||
| 942 | _cBK | ||
| 999 |
_c46069 _d46069 |
||