000 00482nam a2200181Ia 4500
008 210723s9999||||xx |||||||||||||| ||und||
020 _a81-203-2994-5
035 _a41085
082 _a658.87
_BELE / FJE
100 _aFjermestad, Jerry / Romano, Nicholas C.
245 0 _aElectronic Customer Relationship Management
250 _a-
260 _aN. Delhi
_bPrentice Hall Of India Pvt. Ltd.
300 _a210
500 _a3495
650 _aConsumer Marketing
942 _cBK
999 _c43085
_d43085