@book{88338,
	author = {STICKDORN, MARC / LAWRENCE, ADAM},
	title = {THIS IS SERVICE DESIGN METHODS: EXPANDED SERVICE DESIGN THINKING METHODS FOR REAL PROJECTS},
	publisher = {O'REILLY, BEIJING AND SHROFF PUBLISHERS AND DISTRIBUTORS, NAVI MUMBAI},
	year = {2018},
	edition = {1}
}