00310nam a2200133Ia 4500008004100000035001000041082002100051100001600072245003600088250000600124260003200130300000800162650000600170210723s9999||||xx |||||||||||||| ||und||  a46761  a658.5BPRA / HAY  aHayes, Mike 0aPractical Operations Management  a-  aN. DelhibHero Publications  a249  a-