TY  - BOOK
AU  - Rao, N. Janardhan / Kumar, Deepak Ed.
TI  - Knowledge Management In The Services Sector
SN  - 81-314-0502-8
U1  - 1 
CY  - Hyderabad
PB  - Icfai University Press
KW  - Knowledge
N1  - 0
ER  -