Managing Customer Value : One Stage At A Time (Record no. 46069)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00464nam a2200181Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 978-81-7596-797-7 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| -- | SOM / MAR |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Soman, Dilip / Marandi N, Sara |
| 245 #0 - TITLE STATEMENT | |
| Title | Managing Customer Value : One Stage At A Time |
| 250 ## - EDITION STATEMENT | |
| Edition statement | - |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Jersey |
| Name of publisher | World Scientific |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 401 |
| 500 ## - GENERAL NOTE | |
| General note | 2531 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Service |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type | Department |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Gen Ref. Book | Modern College of Arts, Science and Commerce (Autonomous), Shivajinagar, Pune-5 | Modern College of Arts, Science and Commerce (Autonomous), Shivajinagar, Pune-5 | 13/07/2011 | Ved Agency | 450.00 | 658.812/SOM | O72137 | Books | Commerce |