000 00370 a2200109 4500
020 _a9789352137565
100 _aSTICKDORN, MARC / LAWRENCE, ADAM
245 _aTHIS IS SERVICE DESIGN METHODS: EXPANDED SERVICE DESIGN THINKING METHODS FOR REAL PROJECTS
250 _a1
260 _bO'REILLY, BEIJING AND SHROFF PUBLISHERS AND DISTRIBUTORS, NAVI MUMBAI
_c2018
942 _cBK
999 _c88338
_d88338