| 000 | 00435nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210723s9999||||xx |||||||||||||| ||und|| | ||
| 035 | _a53724 | ||
| 082 |
_a658.812 _BCUS / SOU |
||
| 100 | _aSoudagar, Reza / Iyer, Vinay / Hildebrand, Volker G. | ||
| 245 | 0 | _aCustomer Experience Edge | |
| 250 | _a- | ||
| 260 |
_aNew Delhi _bTata McGraw Hill Education Private Limited |
||
| 300 | _a292 | ||
| 650 | _aCustomer Service | ||
| 942 | _cBK | ||
| 999 |
_c81939 _d81939 |
||